Work With Trusted Lyft And Uber Accident Attorneys In DuPage County

Last updated on June 24, 2025

Rideshare accidents often raise complicated questions. Who is liable? What insurance covers the damage? How should you proceed? Whether you were a passenger or another driver involved, understanding your options is the first step toward protecting yourself.

At The Crannell Law Group, LLC, our rideshare accident attorneys bring over 25 years of combined experience to rideshare accident cases in Naperville and throughout Illinois. They have an in-depth understanding of the legal and insurance challenges that come with Uber and Lyft claims and are well-equipped to pursue the compensation you deserve. Whether through strategic negotiation or litigation, they are prepared to advocate for your rights and hold rideshare companies accountable.

How Is Liability Determined For Rideshare Accidents In Illinois?

The popularity of services like Uber and Lyft has increased the number of rideshare vehicles on Illinois roads. This rise has also brought new risks. Many rideshare drivers may experience fatigue from long shifts. Others might be distracted by using the app while driving. In some cases, the pressure drivers feel to complete rides quickly can be a factor as well.

Determining liability after an Uber or Lyft accident depends on the driver’s status at the time of the crash. Rideshare companies divide coverage into three distinct periods:

• Period 1: The driver is logged into the app but has not accepted a ride. During this phase, rideshare companies provide minimal liability coverage, often requiring claims against the driver’s personal insurance first.
• Period 2: The driver has accepted a ride and is en route to pick up the passenger. Coverage increases significantly.
• Period 3: A passenger is in the vehicle. This triggers maximum coverage.

Many questions may come up when identifying who is at fault for the accident. Was the Uber or Lyft driver negligent? Did another motorist cause the crash? Was the rideshare company negligent in its driver screening? Answering these questions is crucial because Illinois follows a modified comparative negligence system. This means the insurance company may decrease your recovery if you share fault for the accident. If you are 51% or more at fault, then you may not be able to receive any compensation at all.

Another issue you may face is figuring out which insurance coverage or company to file a claim with. Firstly, many rideshare drivers do not have enough commercial insurance to cover your damages. Secondly, rideshare companies categorize their drivers as independent contractors rather than employees. This reduces their own liability for the accident.

Documenting Fault In Uber Accidents

After the accident, it’s important to see a doctor right away, even if your injuries do not seem serious at first. In many cases, injuries like whiplash or internal bleeding can take time to show any signs. Moreover, having medical documentation that connects your injuries to the accident is crucial for making a strong claim.

However, if you’re physically able after the crash, taking the following steps can help preserve crucial details:

• Screenshot your rideshare app: Make sure to capture the trip details, including the driver’s name, route and time of the ride.
• Photograph the accident scene: Take photos from multiple angles, including vehicle positions, road conditions and traffic signs.
• Document all vehicles involved: Include license plates, visible damage and identifying features.
• Collect contact information from witnesses: Their statements may support your version of events.
• Document the rideshare driver’s details: This includes their full name, license plate and insurance details, which you may need for personal and company claims.
• Notify the rideshare company about the accident using the rideshare app: This establishes an official record with the company.

Under Illinois law, you generally have two years from the date of the accident to file a personal injury lawsuit. While this may seem like plenty of time, evidence can disappear quickly, witnesses may become harder to reach and app data may no longer be accessible. When you work with The Crannell Law Group, LLC, our rideshare accident attorneys will move fast to preserve every piece of evidence that supports your claim.

Working With Experienced Rideshare Accident Lawyers

Filing a claim after an accident involving Uber, Lyft or another rideshare service can be far more complex than a typical car crash. These companies will attempt to limit their liability. Their insurance policies often involve multiple layers of coverage as well.

Our attorneys work hard to thoroughly investigate each case and identify all potential sources of recovery, including:

• The rideshare company’s commercial insurance policy
• The driver’s personal auto insurance
• Third-party liability, such as other drivers or vehicle manufacturers
• Your own uninsured/underinsured motorist coverage

Our legal team is meticulous in its approach. They will gather evidence, analyze liability and document the full extent of your injuries and losses.

It’s important to note that insurance adjusters may contact you soon after the accident with quick settlement offers. These often don’t reflect the long-term impact of your injuries. Without experienced legal guidance, you risk accepting far less than what your claim is truly worth.

Our rideshare accident attorneys work directly with every client. You’ll receive personalized attention, clear communication and prompt responses to your questions. While you focus on healing, we’ll handle all negotiations and communications with the insurance companies.

Don’t Settle For Less: Talk To Our Attorneys Today

Our lawyers take a comprehensive approach to rideshare accident claims. They carefully document every aspect of your damages, from medical bills and lost income to pain, suffering and future rehabilitation. They also work with medical and financial professionals to clearly demonstrate the long-term impact of your injuries.

Rideshare companies and their insurers are quick to offer low settlements. At The Crannell Law Group, LLC, we’re quicker to push back. Our attorneys build strong, evidence-backed claims that reflect the true cost of your injuries, both now and in the future.

Call our office at (630) 995-9995 to schedule a free consultation. You can also send us your contact details and questions through our website. We’ll walk you through your rights, assess your claim and stand by your side every step of the way.